.6 The "Receive"-button

By clicking on this function the possibility exists to receive an incoming fax or telephone call manually. This is always necessary if you answer the call personally and hear the fax-calling-tone in the phone.

The "Receive"-button

You transfer the call to the modem with a click on the Receive-button. The modem responds as if there is no voice-connect active and a normal call comes in.

Assuming that you have activated the option "Data" as connect-type a data-connect will be tried first. If this is unsuccessful a fax-connect will be tried. If Fax-connect is adjusted under Connect only the fax reception will start.

If you press the control key additionally when clicking the Receive button a data-connect only will be tried, not a fax connect anymore! This function is useful if somebody tries to loggin to the mailbox with a modem that does not send a data-calling-tone. This is the only way then to lead to success.

Tips for manual receive 

The most important tip: The automatic receive of the modem has to be switched off, otherwise the modem does as it wants to and disregards the instructions of CoMa. You would be surprised what can go wrong then. Therefore, make sure that the modem register is S0=0!

The manual reception of a fax page is the easiest option if a telephone has been connected to the modem, or to a telephone socket. If you hear the typical sound of a fax transmission call up CoMa and press the button "Receive".

You have to deactivate the button "automatic receive" in the main dialogue box for manual receive, otherwise CoMa allows the modem to go "of hook" automatically and a caller will get unwelcome sounds. If you are unlucky they hang up before you can take over the call with pressing âŒ˜ +"." or "Esc.

Another tip: Some old fax machines and modems do not send a tone till they hear something themselves. This creates the impression that the line is dead.

Tips for automatic receive

The same applies: The modemregister SO has to be configurated to 0, otherwise the modem answers when it wants to and not how you would like it via CoMa.

We are giving you some tips for automatic receive if you have got the necessary hardware.

Enter the amount of ring tones after which CoMa allows the modem to go "off hook". If you enter a zero CoMa goes "off hook" immediately! Make sure that the button "automatic receive" in the main dialogue box is crossed, otherwise nothing happens.

If you start your computer via an automatic switch-on make sure that only the absolute necessary system extensions and control fields are started. Test if your computer is ready for receive after 50 seconds, because the fax machine will disconnect after 60 seconds at the most (approx. 10 ring tones). We suggest 25 seconds  (i.e. 5 ring tones).

The automatic receive is only sensible if the fax modem has got its own telephone number or or is a voice modem. To try to work with only one telephone line in a fax modem would frustrate many callers because they would hear only the sound of the modem and not your lovely voice. Fax signals (not so expensive anymore) are not recommendable either. The fax-calling-tone is not recognised at all times or it takes  too long and the calling fax machine disconnects.

If you work with one telephone line a voice modem  ans CoMa Voice is the desired option. The computer then works together with CoMa Voice as an answering machine. If you stick to the appliances recommended by us the differentiation between voice, fax and data will work very reliably.